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Frequently Asked Questions

The Answers You Need

FAQ: FAQ

What are the payment options?

We accept all major and minor debit and credit cards, as well as bank-to-bank transfers through Zelle and Cashapp.

What is your return policy?

We currently do not accept returns. If your chosen product is not perfect, please contact us for a prompt solution.

What sizes do candles come in?

Candles are available in 4oz, 13oz and 22oz sizes. If you see a candle you would like but the size you want isn't an option, shoot us an email! We would be happy to help!

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Occasionally for sales, we will have smaller and/or larger sized candle jars that are available. To stay in-the-know, subscribe to our website to receive early access emails!

How often are products restocked?

Products are restocked biweekly, depending on supplies from the different vendors. If an item says "out of stock", shoot us an email or fill out a "back in stock request". We can determine when the item will be available for purchase.

What is the processing time?

For small or individual orders, processing time is 5-7 business days. For blow-out sales, and larger orders, processing time is 7-10 business days. Wholesale orders can take up to 1 month to process.

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Please remember this is a small business ran by a single person. Candles and body products are made-to-order.

How can I earn free products?

Subscribe to the site and create a member account. Members receive early access to all sales, as well as birthday gifts, and points for each purchase made!

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